Even after your FedEx Express package is en route, you can request to have us hold it at a nearby location for pickup by calling 1.800.GoFedEx 1.800.463.3339 — there’s no need to wait for the delivery. Clear All. Your automated system REQUIRES you to have a shipping/tracking number to do anything, I don’t have that information, so can’t actually find out whether anything was delivered or not. There is no question on their delay service. The typical FedEx Customer Service Representative makes $14 per hour. The average salary for Customer Service Representative at companies like Fedex in the United States is $37,710 as of November 25, 2020, but the range typically falls between $33,142 and $43,053. The average hourly pay for a Customer Service Representative (CSR) at FedEx Office is $13.99. . * Denotes required fields. FedEx has 24/7 customer service available where you can drop the shipment and pick up as well. This customer service auto call is crap. You can try the option of directly emailing them the issue so that it … Head to the Help Center for a comprehensive collection of topics and links. A great way to connect to a human at the FedEx customer care is to browse the Live Messaging option at the FedEx website. E-mail, chat, or call our customer support team How can we help you? Average FedEx Customer Service Representative hourly pay in Canada is approximately $17.36, which is 11% above the national average. A free inside look at company reviews and salaries posted anonymously by employees. Average FedEx Ground Customer Service Representative hourly pay in Canada is approximately $16.09, which meets the national average. There's a FedEx Express ® and FedEx Ground ® shipping service to meet your needs. Often you will require specified information about a particular shipment. Salary information comes from 19 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Learn about our latest offers and special deals at FedEx Office. A free inside look at company reviews and salaries posted anonymously by employees. You know that FedEx ® has a wide variety of shipping services to meet your needs. Commentdocument.getElementById("comment").setAttribute( "id", "a174a4523e51fbe5e79cb7dcd4f51776" );document.getElementById("cc019b43f4").setAttribute( "id", "comment" ); Trackingadvice.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. A FedEx customer representative at the FedEx customer care service will reply to you. You will find the contact details in the www.fedex.com/us/customersupport/emial/office/FXO.html.eval(ez_write_tag([[250,250],'trackingadvice_com-banner-1','ezslot_11',135,'0','0'])); This will have a specification to your email. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed. If anything is delayed, there much be some technical or underlying issue which you require to figure out. The best thing about FedEx is its consistency and reliability. You cant do anything without a tracking number and I was given an invalid tracking number that the bot wont recognize so I still cant talk to a person. They visit the customer support centre to talk it out. This estimate is based upon 46 FedEx Customer Service Representative salary report (s) provided by employees or estimated based upon statistical methods. Can I call FedEx about a package service? FedEx has a diverse set of numbers, depending on the need they will direct you. 161 FedEx reviews. eval(ez_write_tag([[250,250],'trackingadvice_com-large-mobile-banner-2','ezslot_7',133,'0','0']));eval(ez_write_tag([[250,250],'trackingadvice_com-large-mobile-banner-2','ezslot_8',133,'0','1'])); A FedEx truck stopped here yesterday and stayed in our driveway for a while. Updated Sep 3, 2020. I totally agree! Review all of the job details and apply today! You can get this Live Messaging facility at the FedEx website http://www.fedex.com/ukservices/helpme/ . Did you get any help from the customer support team? Salary information comes from 296 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Once you call them there will be an automated series of questions that require to be answered based on the thing your query is all about. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. Customer Service Representative hourly pay at FedEx can range from $10 - $24. No one speaks clear and understandable English at the call center. 4,867 FedEx Customer Service jobs available on Indeed.com. While FedEx does offer live chat as a way to get help, they also have a phone number. Supply Chain is hiring a Customer Service Representative -FWN-1st Shift in Fort Worth, Texas. Or start your order online for pickup within 24 hours. Review all of the job details and apply today! Call 1-800-GO-FEDEX or find answers, information, and resources for all your shipping needs. Describe the issue faced in detail, for example, if the issue is with damage package, state the issue more clearly to make them understand. Let it be short and crisp with your words and feelings. All the detailed options are made available to view at the webpage www.fedex.com/us/customersupport/call/phonemenu.eval(ez_write_tag([[580,400],'trackingadvice_com-box-4','ezslot_5',129,'0','0'])); If you aren’t willing to go through the options you can skip by talking to a representative who will surely point you in the right direction. Dropping an email to the respective FedEx email contact online direction is another way to directly talk to the human customer service. It is always what benefits FedEx. 535 reviews from FedEx employees about working as a Customer Service Representative at FedEx. FedEx international service number is 1-800-247-4747. In that case, write the registered tracking details given to you from FedEx. As soon as you fill up all these columns, you will get a quick reply from the FedEx customer care service. A free inside look at company reviews and salaries posted anonymously by employees. You can simply get the details by logging into the www.fedex.com/us/fcl/pckgenvlp/online-claims. FedEx Customer Service. You need to incorporate the basic biological details of your background to the company page, your name, address, email of both the recipient and the senders. This is also an excellent way of connecting to a person at FedEx. When factoring in bonuses and additional compensation, a Customer … . Customer Service Representative Job Description. Filter. A FedEx executive will quickly talk to you as you fill up this form. Call them at 1-800-463-3339 anytime you want to know anything. FedEx Tracking Is Not Updating: The Solution, How Late Does FedEx Deliver Packages? Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Service Options. 158 FedEx reviews. You only get a bonus if you sell retail products [,50 per ream of paper]. By pressing 2, ‘you can take the information on the package’, By pressing 3 ‘you’ll find the local nearby store and. FedEx has also given its customers this facility to talk to a human at the FedEx Facebook page, FedEx Twitter Page, and FedEx Youtube channel. In total, there are 9 ways to get in touch with them. 29 FedEx Customer Service Representative interview questions and 28 interview reviews. Average FedEx Express Customer Service Representative hourly pay in Canada is approximately $18.21, which is 17% above the national average. A free inside look at company reviews and salaries posted anonymously by employees. I went out and could NOT find any package, and am now trying to speak to a HUMAN at FedEx to find out where this delivery might have been left . The best features will add grace to their customers like you and me, with promising services. While 800-463-3339 is FedEx's best toll-free number, there are 9 total ways to get in touch with them. 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